FAQs
Browse our knowledge base to get answers
to frequently asked questions.
Most common questions
When you shop at Scientific Blends, your satisfaction is our utmost priority. If you're not happy with your purchase, we'll put in the work to make it right.
If you are unhappy with your product for any reason, our 100 Day Make-it-Right Guarantee allows you to request refunds or returns within 100 days from purchase. If 100 days have passed since your purchase, we can't offer you a full refund or exchange.
For more information on Scientific Blends' refunds and returns policy, please visit our refund policy.
Other questions
Refunds for sale or discounted items will be for the amount paid, not the full price of the item.
To request a return label, log in to your account and navigate to MY ORDERS. Select See Details for the eligible order you wish to return and click on the Return or Replace Items box below the order number. Fill out the return form, including the reason for the return, what resolution you are looking for (replacement, refund, or extra item), and any additional notes. Remember to upload photos for proof of purchase and the item being returned. If you need a replacement shipped to a different address, check the "add a different shipping address" box. Finalize your request by clicking the RETURN button. Our return address is: Fulfillment Center, 2252 Mason Ave, Daytona Beach, FL 32117.
Please do not mail a return before it has been approved. Contact customer support or start an eligible return request from your account, then use the return label and instructions provided for that request.